Holiday Handover

Before departure

1/ Contact appointed

Decision as to who will be contact point

2/ Divert 0161 728 5001

JCM to divert 0161 728 5001 to chosen number

BT divert service as follows:

• Use BT divert service

3/ CHange JCM mobile message

Change JCM mobile number answering message stating

• Away until X date
• No mobile until X date
• No text till until X date
• 24/7 response is available on 0161 728 5001
• Email response as normal.

Hi, I am away from the office until Monday 24 June. I am unable to respond to text or calls on my mobile. For all matters ring 0161 728 5001, emergencies included. My email service, jonathan@e-lettings.co.uk, will continue as usual.

4/ Send bulk text

Send text from SMS Broadcast bulk text apps to tenants.

Hi, I am away from the office until Monday 24 June. I will not be able to respond to text or calls on my mobile about your tenancy. For all matters ring 0161 728 5001, emergencies included. My email service, jonathan@e-lettings.co.uk, will continue as usual. You can text or call me again on my mobile from Monday 06 March onwards. Kind regards Jonathan.

5/ Redirect email

Automatic redirect from siteground email servers
or
Password for jonathan@e-lettings.co.uk to DBM (d2a2v2i2d)

After return

1/ Remove divert

JCM to change divert to 0161 728 5001 to JCM mobile

2/ Cancel JCM mobile message

Cancel message stating away, return to:

Hi, this is Jonathan and I am not available at the moment. Please leave a message and a return telephone number and I will return your call.