Report a Repair

Emergency Repairs

Emergency repairs pose a threat to your health, safety or security.

For emergency repairs contact us on 0161-728-5001 at any time.

Non-Emergency Repairs

For non-emergency repairs contact us on 0161-728-5001 or use the contact page and send an email. Please note that after 8pm we only take calls for urgent and emergency repairs.

If you leave an answering machine message please let us know the following:

• Your name, address and phone number.
• What the repair is and where it is.
• When you are available to allow access.

Giving Notice

If your tenancy agreement is for a six month term the earliest date you can give notice is at the start of the fifth month.

All notice has to be for one calendar month.

You can give notice by email or letter.

The date on which notice starts is the date we receive your notice. We will confirm the notice as soon as we receive it.

Pets

We consider pets on a case by basis and we take into account the following:

• Pet welfare in your property.
• The type of pet.

If permission for a pet is granted, we add pet friendly terms to your tenancy agreement which include:

• Details of pet to be kept.
• Conditions for pet welfare.

For further information please contact us on 0161-728-5001 or use the contact page and send an email.